My old phone screen is broke and I am unable to unlock my phone to backup my phone what do I do?
My old phone screen is broke and I am unable to unlock my phone to backup my phone what do I do?
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For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service
If you can't backup then you can't backup. If you had your phone set to backup automatically to iCloud it may still be able to do that, and if you were using iCloud to sync features those will be in iCloud.
Read/watch these links -->
Click on this link to discover how to 'Restore your iPhone, iPad, or iPod touch from a backup' --> https://support.apple.com/HT204184
or watch this video if you're using a Mac to do this:
https://www.youtube.com/watch?v=Jbp3gGTQygg
Some things are not stored in a backup. Click on this link and read "About missing information after you restore your iOS device with iCloud Backup" -->