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fdamoed Author

Level 1

4 points

How can I contact Apple Support for a stolen phone?

My phone was stolen in Brazil and I pay the monthly AppleCare+ coverage. I'm currently in Brazil and cannot connect to Apple Support for this issue. Anyone know what I can do? Thanks.

Posted on Jul 19, 2021 12:13 PM

Top-ranking reply

Limnos

Level 10

418,567 points

Posted on Jul 19, 2021 12:16 PM

Click on this link for general information about what to do "If your iPhone, iPad, or iPod touch is lost or stolen" --> https://support.apple.com/HT201472

- The Find My service is the only recovery feature Apple offers. It MUST be set up before the device is lost. If you did not do that it is too late to do it now and there is no other feature Apple offers that can help you find it.

AppleCare only applies if you have the special Theft and Loss version.

File a claim if you have AppleCare+ with Theft and Loss coverage. Click here --> https://support.apple.com/HT208491

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How can I contact Apple Support for a stolen phone?

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