I got a new 3rd gen watch 2 months ago and every time I try to set up cellular data, I enter my AT&T login information and get "loading- may take up to 30 seconds to load..." (spoiler: it never loads). I have tried multiple times in different Wifi networks, have restarted my phone, watch, app numerous times and nothing changes. AT&T swears it's an issue with the watch. Any ideas???
Apple Watch
Hi linnyhes,
Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with connecting your Apple Watch to use cellular data. We're happy to help.
We recommend the steps in the article here: Set up cellular on Apple Watch
The guide here can also assist: Use Apple Watch with a cellular network
This includes ensuring both your paired iPhone and Apple Watch are fully updated, as well as the carrier setting on your pair iPhone. If needed, you can check for any carrier updates here: Manually update your carrier settings on your iPhone or iPad
If the issue continues you can test erasing your Apple Watch and pairing again:
Unpair and erase your Apple Watch
Set up and pair your Apple Watch with iPhone
Should the issue remain, reach out to Apple support using the link here: Contact Apple Support
Best!
Watch cannot connect to AT&T cellular data
