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Face ID stopped working after getting wer

My phone got wet and the Face ID was unable to recognize my face

Posted on Jul 19, 2021 11:35 PM

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Question marked as Top-ranking reply

Posted on Jul 20, 2021 4:19 AM

The phone will probably need replacing.

You should arrange a service.

https://support.apple.com/iphone/repair/service

Anything other than Screen or Battery may be a replacement phone and the price is in the article, depending on your warranty or AppleCare+ status.

 

You can see additional service information within the following article: 

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

1 reply
Question marked as Top-ranking reply

Jul 20, 2021 4:19 AM in response to Micgrin82

The phone will probably need replacing.

You should arrange a service.

https://support.apple.com/iphone/repair/service

Anything other than Screen or Battery may be a replacement phone and the price is in the article, depending on your warranty or AppleCare+ status.

 

You can see additional service information within the following article: 

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

Face ID stopped working after getting wer

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