You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Face ID stopped working after getting wer

My phone got wet and the Face ID was unable to recognize my face

Posted on Jul 19, 2021 11:35 PM

Top-ranking reply

Level 10

91,525 points

Posted on Jul 20, 2021 4:19 AM

The phone will probably need replacing.

You should arrange a service.

Anything other than Screen or Battery may be a replacement phone and the price is in the article, depending on your warranty or AppleCare+ status.

You can see additional service information within the following article:

View in context

Similar questions