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I'm unable to activate my iPad mini 4 after a reset.
I tried almost all the possible steps of resetting it endless times. Restore it. Restore and updating it. But it's the same issue.
The iPad connects to the wifi and keeps saying unable to activate.
I have tried different wifi networks as well.
iPad mini 4 Wi-Fi
You should check this article: If you can't activate your iPad - Apple Support. https://support.apple.com/en-us/HT201407
If your iPad is a cellular model, some have reported that temporarily removing the sim allows activation to complete.
Otherwise, 5 possible causes for that error message:
1] Activation server is actually down. Very rare occurrence, and of short duration when it
does happen. Solution - try again.
2] Your firewall and/or antivirus software are preventing the necessary connection. Solution -
temporarily disable your firewall and/or antivirus software until the activation completes.
3] computer being used for activation has been used to jailbreak an iOS device in the past.
Solution - use a different computer.
4] iPad has been jailbroken. Your favorite search engine may provide some direction, but jailbreaks often prevent
activations/updates from succeeding. Per Terms of Use for this forum, discussion of jailbroken iPads is
prohibited.
5] your region and/or timezone settings are inconsistent with your actual location. Solution - set region and/or timezone correctly.
You should check this article: If you can't activate your iPad - Apple Support. https://support.apple.com/en-us/HT201407
If your iPad is a cellular model, some have reported that temporarily removing the sim allows activation to complete.
Otherwise, 5 possible causes for that error message:
1] Activation server is actually down. Very rare occurrence, and of short duration when it
does happen. Solution - try again.
2] Your firewall and/or antivirus software are preventing the necessary connection. Solution -
temporarily disable your firewall and/or antivirus software until the activation completes.
3] computer being used for activation has been used to jailbreak an iOS device in the past.
Solution - use a different computer.
4] iPad has been jailbroken. Your favorite search engine may provide some direction, but jailbreaks often prevent
activations/updates from succeeding. Per Terms of Use for this forum, discussion of jailbroken iPads is
prohibited.
5] your region and/or timezone settings are inconsistent with your actual location. Solution - set region and/or timezone correctly.
If you are having difficulties with (re)activating your iPad, you may have greater chance of success if you connect your iPad to a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS). Once connected to your computer, your iPad will be detected - and you should be able to activate using iTunes.
A restart of your WiFi Router and/or a change of DNS settings may be helpful.
To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:
For recommended DNS servers (configured at your home router and/or your iPad), you might choose one of the following Recursive DNS Providers (IPv4 and IPv6 addresses included below):
Quad9
9.9.9.9
149.112.112.112
2620:fe::fe
2620:fe::9
OpenDNS
208.67.222.222
208.67.220.220
2620:0:ccc::2
2620:0:ccd::2
Cloudflare+APNIC
1.1.1.1
1.0.0.1
2606:4700:4700::1111
2606:4700:4700::1001
Should it be necessary to escalate your issue to Apple Support, the quickest route to engaging with Apple Support will be via the Get Support link at top-right of this page.
Thank you for your reply. Well i tried all the steps:
"if you connect your iPad to a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS). Once connected to your computer, your iPad will be detected - and you should be able to activate using iTunes."
"If you get an error message that says the "activation information was invalid" or "activation information could not be obtained from the device", use recovery mode to restore your iPhone."
For recommended DNS servers (configured at your home router and/or your iPad), you might choose one of the following Recursive DNS Providers (IPv4 and IPv6 addresses included below):
To manually configure DNS settings on your iPad or iPhone Settings…
Enter the Settings app on your iOS device, and select Wi-Fi. Tap the small "i" icon next to the name of the network that needs the DNS server details changed, scroll down, and tap Configure DNS. You can now add and remove DNS Server IP Addresses as required.
Using OpenDNS as an example:
Other DNS services that I suggested (Quad9 and Cloudflare) obviously use a different set of server addresses.
Thank you once again for replying to my message.
I some how managed to reach the wifi settings on my iPad and updated the suggested DNS configurations. I tried all the dns servers however, the iPad is still unable to activate itself with the same error message.
I have take some screenshot of the configuration and the error message from my iPad.
Thank you for the guidance. I tried all the suggested steps but nothing worked. So finally I booked an appointment with Apple Support "Genius" at Dubai Mall.
He just tried to do a restore using his device but the end result was the same. Then he casually informed me that it's an old device and it's out of warranty so it's time to buy a new device.
All of that is true but I didn't break my iPad. It's Apple software that bricked it. He agreed that it's a software glitch but he can't do anything about it. He offered me a replacement device at a cost of a new one.
Extremely disappointed with the service and the reasoning. A normal working device getting bricked upon resetting it.
Unable to activate iPad mini 4
