You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

2013 iMac

What external drive can I use for backup?

the Passport WD is not being recognized

iMac 21.5″, macOS 10.13

Posted on Jul 20, 2021 10:43 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 20, 2021 11:27 AM

How is the Passport WD formatted? Control (right) - click on the Passport's icon on the Desktop and select Get Info from the contextual menu.


If it's a rotational HD it should be formatted OS X Extended (journaled). If an SSD then it should be formatted APFS.


You can reformat the drive using Disk Utility to whatever format is appropriate for the type of drive it is.


NOTE: erasing and reformatting will erase any files currently on the drive.


1 reply
Question marked as Top-ranking reply

Jul 20, 2021 11:27 AM in response to Ringus

How is the Passport WD formatted? Control (right) - click on the Passport's icon on the Desktop and select Get Info from the contextual menu.


If it's a rotational HD it should be formatted OS X Extended (journaled). If an SSD then it should be formatted APFS.


You can reformat the drive using Disk Utility to whatever format is appropriate for the type of drive it is.


NOTE: erasing and reformatting will erase any files currently on the drive.


2013 iMac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.