Hello,
I have had several movies in my iTunes (for Windows) from digital codes that came with blu-rays.
Last night, I added another movie to my iTunes Movies from a digital code and suddenly, about 5 or 6 of my other movies went missing.
I checked my iTunes account, and I was signed into the correct account.
I also checked my hidden movies, and there were no hidden movies.
Is there a way I can get these movies back?
Windows, Windows 6
DtRockstar1,
It's not a common thing to happen, but it can occasionally occur. Did you try to redownload the affected movies? Redownload TV shows and movies in the Apple TV app - Apple Support
Were you able to download it? If not, what happened?
Cheers.
Hello DtRockstar1,
Thank you for using Apple Support Communities.
We understand that you have some movies missing from your iTunes in Windows. Where did the movies disappear from your computer or your iTunes Store account?
If from your computer, have you tried to redownload them? If there's an issue when you redownload apps, movies, or other content from Apple - Apple Support
Best regards.
DtRockstar1,
For the movies not showing as purchased in iTunes, what happened when you tried the steps in the first article we provided: If there's an issue when you redownload apps, movies, or other content from Apple - Apple Support
If you continue to have issues with locating these movies, we would suggest that you Contact Apple Support for additional assistance.
Regards.
I was not able to redownload them because they have completely disappeared from my iTunes.
I tried going to Account > Purchased in iTunes, but it only showed the movies that are still remaining. The 5 or 6 movies that disappeared are not in there.
Normally, it would show those movies with the icon next to it (the cloud icon with the downward arrow), giving me the option to download those movies. But now, those 5 or 6 movies are not even showing up in iTunes.
Hi Nicholas_B2,
Thank you very much for responding.
The movies disappeared from my iTunes library. It happened just as I added a movie; is this a common thing to happen?
Movies missing from iTunes
