Upgrading multiple individuals to family plan

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Upgrading multiple individuals to family plan

I had an Apple TV subscription. My mom also had an Apple TV subscription as well as iCloud storage. My husband and I had a family plan for Apple Music and storage. We just upgraded to the largest Apple One family plan from my husband’s account yesterday which we are all now sharing.

Today it shows I have two Apple TV subscriptions. Do I need to cancel my individual Apple TV subscription, and does my mom need to cancel hers along with her iCloud storage she was previously paying for?

Posted on Jul 20, 2021 8:53 PM

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Answer 1

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Limnos

Level 10

421,855 points

Jul 21, 2021 7:21 AM in response to punkyswimmonkey9

This is all I know which is what Apple says:

Bundle Apple subscriptions with Apple One - https://support.apple.com/HT211659

"If you already subscribe to Apple Music, Apple News+, Apple Arcade, or Apple TV+, you don't need to cancel those subscriptions. They will automatically be canceled when you're billed for Apple One."

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Answer 2

Limnos

Level 10

421,855 points

Jul 21, 2021 7:46 AM in response to punkyswimmonkey9

I would think it would be similar to this:

From: 'Get an Apple Music Family subscription" -->

https://support.apple.com/HT205595

"If someone in the family group already has an individual or student subscription to Apple Music, renewal of that subscription is automatically canceled when they join the family group."

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Answer 3

Jul 21, 2021 7:42 AM in response to Limnos

Thank you for reply! I did see that too. My concern I guess would be that since my mom and I didn’t actually “upgrade” that it will still continue to charge us. I may have to contact Apple. Thank you again for your time.

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Upgrading multiple individuals to family plan

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