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my iphone wont shut off and I cannot open any apps

whats the solution when your iphone wont shut down and you cant access any apps?


iPhone 11, iOS 14

Posted on Jul 20, 2021 8:55 PM

Reply
Question marked as Apple recommended

Hi There!


I would refrain from letting the phone die just in case it doesn't turn back on. I would recommend doing a hard reset. Here is a link for the hard reset and a couple other options if that does not work.


Restart your iPhone - Apple Support


Let me know what model it is and maybe I could help you so more!


Have a nice night!

-Camille

Posted on Jul 20, 2021 9:08 PM

1 reply
Question marked as Apple recommended

Jul 20, 2021 9:08 PM in response to becky15vest

Hi There!


I would refrain from letting the phone die just in case it doesn't turn back on. I would recommend doing a hard reset. Here is a link for the hard reset and a couple other options if that does not work.


Restart your iPhone - Apple Support


Let me know what model it is and maybe I could help you so more!


Have a nice night!

-Camille

my iphone wont shut off and I cannot open any apps

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