AirPods Pro noise cancellation

I just got a new pair of AirPods Pro’s. They work well but the only problem is that the noise cancellation and transparency mode (the only reason I got the pros) aren’t working. It sounds the same no matter what mode I put it in. Is there a fix for this or do I have to send my airpods in and get another new pair?

Posted on Jul 20, 2021 11:39 PM

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Question marked as Top-ranking reply

Posted on Jul 21, 2021 8:41 AM

See if this addresses the issue:


AirPods Pro and AirPods Max Active Noise Cancellation and Transparency mode - https://support.apple.com/HT210643


Maybe? -->


- 'Special AirPods Pro Service Program for Sound Issues' such as crackling or static sounds, and Active Noise Cancellation not working as expected. --> https://support.apple.com/airpods-pro-service-program-sound-issues


1 reply
Question marked as Top-ranking reply

Jul 21, 2021 8:41 AM in response to Ahlijah_

See if this addresses the issue:


AirPods Pro and AirPods Max Active Noise Cancellation and Transparency mode - https://support.apple.com/HT210643


Maybe? -->


- 'Special AirPods Pro Service Program for Sound Issues' such as crackling or static sounds, and Active Noise Cancellation not working as expected. --> https://support.apple.com/airpods-pro-service-program-sound-issues


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AirPods Pro noise cancellation

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