cancel AUTOCAD subscription .

i want to cancel AUTOCAD subscription . I am sure I did cancel it on app store and not letting me now and they charged 49.99


Can I cancel ASAP pls and get refund .



iPad Pro 12.9-inch, 2nd Gen, Wi-Fi, Cell

Posted on Jul 21, 2021 6:42 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 22, 2021 8:12 AM

Hello Keithpillowdaaa,


Thank you for participating in Apple Support Communities. We understand that you're wanting to cancel a subscription and request a refund. First, use these steps to cancel the subscription: How to cancel a subscription from Apple


After the subscription has been cancelled, use the following guides to request a refund and check the status:


Request a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you bought from Apple


Thanks again, and take care.

3 replies
Question marked as Top-ranking reply

Jul 22, 2021 8:12 AM in response to Keithpillowdaaa

Hello Keithpillowdaaa,


Thank you for participating in Apple Support Communities. We understand that you're wanting to cancel a subscription and request a refund. First, use these steps to cancel the subscription: How to cancel a subscription from Apple


After the subscription has been cancelled, use the following guides to request a refund and check the status:


Request a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you bought from Apple


Thanks again, and take care.

Jul 22, 2021 10:28 AM in response to Keithpillowdaaa

Keith,


We appreciate those additional details. It sounds like you possibly only deleted the app and didn't fully cancel the subscription. In the resource above titled "How to cancel a subscription from Apple" we found "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends.".


As this is a public discussion forum we don't have access to account information. For additional billing questions or concerns, we recommend speaking with Apple Support directly: Get Support


Best regards.

Jul 22, 2021 9:41 AM in response to TammyW_03

I did that and I am waiting for feedback . I cancelled subscribtion and its telling pending. I am sure I did not confirm order infact I went in specifally to remove and changed to new APS with these instead DWG FastView-CAD Viewer&Editor, PDF Expert PRO as both did not ask to share full access to my google drive. I will not AUTOCAD opr ADOBE have full rights and access to my drive.

I wish these to be refunded right away as I did not approve them.


Thx


Keith

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

cancel AUTOCAD subscription .

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.