Specifically, keys: e, w, l, p
Have tried all the fixes with accessibility and language resets, to no avail.
Anyone else having this issue or has resolved it? Case is less than 6 months old.
iPad Pro, iPadOS 14
Hello JunewSpots,
Thank you for posting in the Apple Support Communities. We understand that a few keys on your Logitech Slim Folio Case aren't responding as expected, and we're here for you.
First, try restarting your iPad. This sounds simple, but it can resolve many unique issues:
Next, make sure the connectors are free from debris.
How to clean your Apple products
If you have access to another iPad, try connecting your case to the other iPad to see if the issue can be reproduced. This is another great step to isolate the issue to the keyboard. Here are the steps to connect it to another iPad:
Use your Smart Keyboard Folio or Smart Keyboard with your iPad
If the issue continues, however, we recommend getting it into the hands of a service center. You might be able to find locations and book an appointment online here:
If you're in a supported region, you might also be able to view and book appointments using the Apple Support app:
Before heading in, here's how to prepare for your visit:
Get your iPhone, iPad, or iPod touch ready for service
We hope this information is useful. Kind regards.
Logitech Slim Folio keys not working post update
