Hi,
I am in the search for a remote control app for IT solutions that
enables us to take control of the screen of an iPad or iPhone from a Windows or Mac
environment. I've tried TeamViewer and AnyDesk which allow us to see
the screen and draw on it, but not physically take control of the
device which is important when assisting users. Please advise.
Thanks.
iOS/iPadOS has no facility for remote control or remote management of the device.
The best that you can likely achieve is to use FaceTime (or other communication platform) - and literally “talk-though” a problem; if you have similar hardware, and the same version of iPadOS installed, you should be able to work through a problem step-by-step.
iOS/iPadOS has no facility for remote control or remote management of the device.
The best that you can likely achieve is to use FaceTime (or other communication platform) - and literally “talk-though” a problem; if you have similar hardware, and the same version of iPadOS installed, you should be able to work through a problem step-by-step.
I don't believe that is possible with the sandbox setup of the iOS devices. I believe only Apple would be able to answer your question.
thank you... I called apple to suggest this to be added
You are better off posting product feedback/features here.
Tap the link below.
Remote control of screen
