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iPhone XR stuck when doing an Erase All Content and Settings

Hi, I am trying to do a reset on my iPhone XR. its been sitting at the same spot now for over 35 minutes. I don't think it should take this long but it is. Can someone help? All I have seen for the past 35 minutes is the apple logo with the progress bar and the progress has been as the same spot for way too long.

Any help I will appreciate.

Posted on Jul 22, 2021 3:53 PM

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Posted on Jul 23, 2021 3:14 PM

Hi Rhods, We appreciate you reaching out to us. We understand that your device is frozen. The article below may help.

If your iPhone, iPad, or iPod touch won't turn on or is frozen

Take care!

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iPhone XR stuck when doing an Erase All Content and Settings

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