Unable to perform backups or update iOS software.

Hey 07RR,

We see you're having issues backing up your iPhone or updating.

To get started, please go through the troubleshooting here: If your iPhone, iPad or iPod touch won’t update - Apple Support

If you still have issues, can you update using your computer as described in the help article above?

For more help, please clarify some additional information:

• What happens when you attempt to backup or update your software?
• Have you tried the steps outlined in the following article? Update your iPhone, iPad, or iPod touch - Apple Support

Let us know some specific details and any alerts or error messages and we'll continue from there.

Cheers!