Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My payment method is being declined

My payment method is being declined

iPhone 7, iOS 14

Posted on Jul 23, 2021 1:12 AM

Reply
Question marked as Best reply

Posted on Jul 23, 2021 1:59 AM

nokwanda128 Said:

"My payment method is being declined

———-


What to Try:

A. Start By Verifying Usage:

Verify if you can use it in your location/region. Find out by visiting the link provided atop this post.


B. Contact your Financial Institution (bank):

If a Method of Payment is not going through, then contact your bank, letting them know that all is fine. It may be being seen as a scam, though this may not be the case.


C. Contact Apple Support:

Ask Apple Support if they can assist you with validating this lMethod of Payment. They will run you through the fix.

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

2 replies
Question marked as Best reply

Jul 23, 2021 1:59 AM in response to nokwanda128

nokwanda128 Said:

"My payment method is being declined

———-


What to Try:

A. Start By Verifying Usage:

Verify if you can use it in your location/region. Find out by visiting the link provided atop this post.


B. Contact your Financial Institution (bank):

If a Method of Payment is not going through, then contact your bank, letting them know that all is fine. It may be being seen as a scam, though this may not be the case.


C. Contact Apple Support:

Ask Apple Support if they can assist you with validating this lMethod of Payment. They will run you through the fix.

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Jul 23, 2021 7:55 AM in response to nokwanda128

Review this document about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> https://support.apple.com/HT203005 It mostly just suggests you make sure your payment method is up to date or to try a different one. Apple is probably just checking with the system linking to your financial institution and asking if the payment method is valid. The system is providing a negative response. Make sure the name and address are entered exactly as it appears on your financial institution bills and that the 3 digit CVV is correct. Check with your financial institution about the status of your card.


Make sure this is a payment method that you can use with your Apple ID; click here --> https://support.apple.com/HT202631 For most people this means a card from the same country as the store you are using.


If you still have problems Click here --> https://support.apple.com/choose-country-region/Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


My payment method is being declined

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.