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Apple purchases

How do I make a purchase without it saying purchase cannot be completed


Posted on Jul 23, 2021 12:52 AM

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Question marked as Top-ranking reply

Posted on Jul 23, 2021 8:58 AM

Do you mean a "Your purchase could not be completed" message?


You may see various forms of a "Your purchase could not be completed" message. Contact Apple Support as indicated but it is not at all clear which path you should follow when you go to that web page. Try this:

1. Click on this link --> https://support.apple.com/choose-country-region/media-services

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.

1 reply
Question marked as Top-ranking reply

Jul 23, 2021 8:58 AM in response to LeoIs

Do you mean a "Your purchase could not be completed" message?


You may see various forms of a "Your purchase could not be completed" message. Contact Apple Support as indicated but it is not at all clear which path you should follow when you go to that web page. Try this:

1. Click on this link --> https://support.apple.com/choose-country-region/media-services

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.

Apple purchases

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