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quarzet Author

Level 1

4 points

User ID

whn I try to download an app my phone is asking me to use the iPad user ID. I’ve remove the iPad and it still show. The 2 are not associated.

iPhone XS Max, iOS 14

Posted on Jul 23, 2021 7:46 AM

Top-ranking reply

Eric Root

Level 10

684,573 points

Posted on Jul 23, 2021 8:50 AM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

Purchase History Review.

Or you can try to set up Family Sharing between the IDs to keep access to your purchases.

Family Sharing.

Family Sharing - Set up.

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