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Level 1

4 points

Face I d

Has anyone had a problem with the setup for a face I d. If so how did you fix it. My phone is updated and I only had it for a year.

iPhone 11, iOS 14

Posted on Jul 23, 2021 12:16 PM

Top-ranking reply

Level 10

231,044 points

Posted on Jul 23, 2021 12:30 PM

Face ID can fail. If Face ID isn't working on your iPhone or iPad Pro - Apple Support See this support document for troubleshooting steps. If that does not work, use the Get Support link at the top of the page here to contact Apple Support for service.

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