How can I keep my Android from disconnecting from wifi each time I start to transfer using move to iOS app? I have data turned off. And restarting both devices did not help.
iPhone 12 Pro Max
Hello Alowishus_Lesisgod,
We understand that you're having trouble with transferring data from your Android to iPhone. You were on the article Move from Android to iPhone, iPad, or iPod touch. At the bottom of that article, there is a section titled "If you need help with the transfer". Have you had a chance to follow those steps to see if they assist with that dropping connection?
Thanks!
Understood Alowishus_Lesisgod,
Thanks for those details! You can manually move data from your Android to your iPhone if needed. The steps can be found here:
Move content manually from your Android device to your iPhone, iPad, or iPod touch
Thanks for using Apple Support Communities!
I did follow the steps in the article and was still having the same problem. Each time that I tapped transfer from android on the iPhone, I received a code, which I then entered on the android. The android displayed “connecting”, then I would see a banner on the android saying that the WiFi was disconnected. After 1-2 minutes, the android displayed an error message, and the banner would reappear saying that the phone was connected to WiFi. I do believe that the problem lies within the android device because a setup another iPhone from android a few days prior without any problems. I had to set up the iPhone and transfer what data I could from Verizon cloud because the cellular service was transferred as soon as I began setup on the iPhone. I was not able to recover all of my data from Verizon cloud. I am missing contacts for sure, so I would still like to try to transfer data if possible. But I have not been able to find a way to do so without using the internet connection.
Thank you for your help
How can I keep my Android from disconnecting from wifi every time a try to initiate transfer? Restarting both devices did not help.
