I cannot find my purchase
I bought $500 iTunes card and it shows on my credit that the money is put, but I do not see the money on my iTunes. My order number was ***
[Personal Information Edited by Moderator]
Question marked as
Best reply
User profile for user:
Cheryl_I1
User level:
Community Specialist
Hi there Thopak,
Thanks for using Apple Support Communities. It sounds like you purchased a gift card and the money was taken out of the bank, but it is not showing in your Apple ID balance.
Did you redeem the card after purchase? If not, that is a good place to start: Redeem your Apple Gift Card.
We hope this helps!