MacBook Pro (16-inch, 2019) Running slow. Apps freeze up.

Question

MacBook Pro (16-inch, 2019) Running slow. Apps freeze up.

This MacBook, less than a year old, seems to be running slow. I use it primarily for video editing/graphic design using Adobe Creative Suites. This is not my first Apple. My first Apple was the Apple IIc in grade school. Currently, we use a total of three Mac Pros, a Mac Mini, and 2 iMacs in our post room and our studios. They are basically running the same applications. But, the laptop is the only machine having this issue. It freezes app. Crashes. Runs hot. I'm lost.

My Etresoft Report

MacBook Pro 16″, macOS 11.4

Posted on Jul 24, 2021 12:32 AM

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Answer 1

dominic23

Level 10

83,952 points

Jul 24, 2021 2:55 AM in response to CollegeDirOfMediaGuy

Please remove Avast anti-virus app according to developer's instructions and test.

Startup in Safe mode. https://support.apple.com/en-gb/HT201262 Choose the appropriate method.

To leave Safe Mode, choose “Restart” at the bottom.

Quote:

Safe mode prevents your Mac from loading certain software when it starts up, including login items,

system extensions not required by macOS,

and fonts not installed by macOS. It also does a basic check of your startup disk,

similar to using First Aid in Disk Utility.

And it deletes some system caches, including font caches and the kernel cache,

which will be created again automatically as needed.

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