I'm trying to change my email from -----@icloud.com to a new -----@icloud.com but the website keeps telling me "You can only add the @icloud.com address that is already on file in your account." and I don't know what to do to change my email address.

I'm trying to change my email from -----@icloud.com to a new -----@icloud.com but the website keeps telling me "You can only add the @icloud.com address that is already on file in your account." and I don't know what to do to change my email address.

Windows, Windows 10

Posted on Jul 24, 2021 4:37 AM

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Posted on Jul 24, 2021 10:20 AM

If the iCloud email isn't listed under Reachable At when you log into your Apple ID account, you have created a new iCloud email address which is a separate Apple ID. Your can't use the email address from one Apple ID account as the email address of a different Apple ID.


Apple ID - Manage  -    

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Jul 24, 2021 10:20 AM in response to samanthatobias

If the iCloud email isn't listed under Reachable At when you log into your Apple ID account, you have created a new iCloud email address which is a separate Apple ID. Your can't use the email address from one Apple ID account as the email address of a different Apple ID.


Apple ID - Manage  -    

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I'm trying to change my email from -----@icloud.com to a new -----@icloud.com but the website keeps telling me "You can only add the @icloud.com address that is already on file in your account." and I don't know what to do to change my email address.

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