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My Apple Watch is locked and is tied to a Apple ID I no longer have or have the password too. How can I get it unlocked?

My Apple Watch is locked and is tied to a Apple ID I no longer have or have the password too. How can I get it unlocked?

Apple Watch

Posted on Jul 24, 2021 10:33 AM

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Posted on Jul 24, 2021 1:36 PM

If you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device


You used to be able to take the watch, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.    

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Question marked as Best reply

Jul 24, 2021 1:36 PM in response to kristen_cobb1

If you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device


You used to be able to take the watch, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.    

My Apple Watch is locked and is tied to a Apple ID I no longer have or have the password too. How can I get it unlocked?

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