I got this message from yesterday. What shall I do?

I got iPhone Pro Max in December last year. Starting yesterday I got my photo function locked all of sudden. After I restarted my phone, I started to get the message that “Unable to verify the camera is authentic Apple product “. Now every time I turn on my phone I get this message. I don’t know why my phone camera got this problem and don’t know what I should do to fix it? Shall I go to the Apple store to get help from the Apple technicians?

iPhone 12 Pro Max, iOS 14

Posted on Jul 24, 2021 2:40 PM

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Posted on Jul 24, 2021 2:43 PM

If you can go to the Apple Store, that is your best option. If that is inconvenient you can contact Apple Support. Either way:

Genius Bar Reservation and Apple Support Options - Apple


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I got this message from yesterday. What shall I do?

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