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Level 1

4 points

unable to download anything from app store

i am getting this error when ever i try to download something

iPhone XR, iOS 14

Posted on Jul 24, 2021 3:44 PM

Top-ranking reply

Level 10

419,827 points

Posted on Jul 24, 2021 9:51 PM

Hello,

Apple says if you see this message, "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Speak with Apple Support by clicking on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

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