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iPad flashing on and off

My iPad is flashing on and off I’ve rebooted it and it turns off but when I charge/turn on it flashes the apple sign again

iPad, iPadOS 14

Posted on Jul 25, 2021 1:02 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 25, 2021 9:11 AM

Start by connecting your iPad to its Power Adapter and allow the iPad to charge for at least an hour. This step is advised as a battery with very low charge, or is failing, may produce symptoms that emulate a boot loop.


If the problem fails to stabilise after an hour, whilst still connected to the Power Adapter, attempt a forced restart of the iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won't turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.


If your iPad is stuck is actually stuck in a boot-loop, you’ll need to resolve this specific issue - which may entail “restoring” the most recent version of iPadOS to the iPad. This support page outlines restoration of an iPad to Factory Settings:

Restore your iPhone, iPad or iPod to factory settings – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.


2 replies
Question marked as Top-ranking reply

Jul 25, 2021 9:11 AM in response to Betsywise

Start by connecting your iPad to its Power Adapter and allow the iPad to charge for at least an hour. This step is advised as a battery with very low charge, or is failing, may produce symptoms that emulate a boot loop.


If the problem fails to stabilise after an hour, whilst still connected to the Power Adapter, attempt a forced restart of the iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won't turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.


If your iPad is stuck is actually stuck in a boot-loop, you’ll need to resolve this specific issue - which may entail “restoring” the most recent version of iPadOS to the iPad. This support page outlines restoration of an iPad to Factory Settings:

Restore your iPhone, iPad or iPod to factory settings – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.


Jul 25, 2021 1:21 AM in response to Betsywise

Betsywise Said:

"iPad flashing on and off: My iPad is flashing on and off I’ve rebooted it and it turns off but when I charge/turn on it flashes the apple sign again"

-------


Two Things:


A. Perhaps this is a Faulty Device?:

Have you Just Updated this? If so, it may be a glitch in the update. So, what you need to do is attempt an update once more. If you did not just update it, then it seems you screen is failing. So, get this serviced. You have a one-year-out, out-of-the-box, limited-warranty with this. So, if you have this covered, then see if Apple will fix this free of charge, as a faulty device.

Contacting Apple Support:


B. Provide Apple Feedback on This:

Do your Part: Inform Apple of this so that they know what is going on. They won't get back to you directly on this, but the more feedback they receive on it, the more likely they are to fix it.

To Do So:

  1. Go Here: Feedback - iPad - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Proceed from there as necessary

iPad flashing on and off

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