How to write to support

I think that is just some confusion over Ukrainian phone number formats. It should probably be written as +38 (044) 593 06 69

The number is Ukrainian (even if the the staff is actually in the UK or IE).

Try +380-44-5930669 or 044-5930669.

The given number should be a local number, even if it gets transferred to an English speaking staff elsewhere.

The number should be staffed from 08.00–17.00 WET/WEST (= 10.00–19.00 EET/EEST) on workdays.

Unfortunately, this does not work ... The letter states the following: To proceed with this enrollment, we must speak with you by phone. Please call us at 445930669. Our working hours are Monday to Friday, 08: 00-17: 00 GMT. I noticed the time zone - GMT is indicated without any +/-. There are two countries in this time zone with code 44. +44 is the UK code. But it is also the code of one of the cities in Ireland. If you take the number indicated in the letter, assume that this is the UK, put + in front of it, you get an incomplete number with missing digits in the form +445930669. If Ireland, then add +353 44 5930669. In the first case, the number was dialed incorrectly. In the second, there is silence and at the end there is always a "call failure". How to get through to them - I don't know ... They don't answer letters

Tried everything. As for the recruitment from Ukraine. If we assume that this is a Ukrainian number, then none of these variants of the code is a solution and the answering machine says either "the number was dialed incorrectly" or "this number is not valid". Dialing formats in Ukraine: 044, +38044 - the number does not work. This is a mockery ... Not a single support service is willing to give me an answer, and at the post for a week, too, there is no answer to my question ...

+38 (044) …

Or +380 (44) … , as 380 is the country calling code for Ukraine, and 44 is Kyiv. 😉

(Not that it matters for a phone, as spaces and brackets are not in the dial signal.)

Thank you, but… Tried this option too - answering machine answer - this number is not valid

Urquhart1244 wrote:

Or +380 (44) … , as 380 is the country calling code for Ukraine, and 44 is Kyiv. 😉

(Not that it matters for a phone, as spaces and brackets are not in the dial signal.)

I went to a couple of local Ukranian web sites. That's how they write it. From what I understand about Ukrainian phone systems (from minutes of Wikipedia study), the number, as presented by Apple, is a valid number to be dialled in Ukraine. If one were calling from outside Ukraine, you would need the 380 country code.