You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

download Issues

I downloaded an album and one or two of the songs will not play with a window saying not authorized even though the others are and I get a box saying this computer is authorized- 1 of 5. Any ideas?

Windows, Windows 10

Posted on Jul 25, 2021 8:31 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 25, 2021 1:46 PM

Repeated requests to authorize an already authorized computer for store downloads typically indicates you have corrupt or incomplete copies. Backup and then delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes for Windows prompts you to authorize your computer when you try to play purchases - Apple Support.


tt2

1 reply
Question marked as Top-ranking reply

Jul 25, 2021 1:46 PM in response to 69Deac

Repeated requests to authorize an already authorized computer for store downloads typically indicates you have corrupt or incomplete copies. Backup and then delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes for Windows prompts you to authorize your computer when you try to play purchases - Apple Support.


tt2

download Issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.