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Cannot choose my cell phone number for FaceTime

There are my email and phone number for my FaceTime and iMessage. I cannot check my phone number for either FaceTime or iMessage. So I cannot get a FaceTime call with my cell number.

iPhone 11

Posted on Jul 25, 2021 11:28 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 26, 2021 2:47 AM

First, check to know whether you have an SMS plan enabled at least for One SMS with your carrier. Contact your Carrier (Cellular Service Provider) the agency who issued the SIM to you


If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One SMS Only)



See the pic below


4 Step Process --> Turn off and restart iMessage and FaceTime (The order/sequence is very important)

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on (Watch the GIF hereunder)


2 replies
Question marked as Top-ranking reply

Jul 26, 2021 2:47 AM in response to kuphy86

First, check to know whether you have an SMS plan enabled at least for One SMS with your carrier. Contact your Carrier (Cellular Service Provider) the agency who issued the SIM to you


If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One SMS Only)



See the pic below


4 Step Process --> Turn off and restart iMessage and FaceTime (The order/sequence is very important)

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on (Watch the GIF hereunder)


Cannot choose my cell phone number for FaceTime

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