Apple updates
If my iPhone 11 has been stuck on the black screen with the apple logo on it for the past 2 hours, how do I cancel the update.? If I cannot cancel the update how do I fix the iPhone ?
iPhone 11
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see the process below. Work all through it.
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
There is no guarantee you can save any data since your last backup