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Not able to sign in itunes Tore

Hi , I am not able to sign in to itunes Store.  Instead of itunes&AppStore option I am

getting only AppStore option  in General

settings and not able to sign in itunes Store. Also I am not able to download

any apps because it says "Apple ID has not been used in itunes Store"

Posted on Jul 26, 2021 1:43 AM

Reply
Question marked as Best reply

Posted on Jul 26, 2021 12:08 PM

Apple has rearranged the menus recently.


Click on this link to find out how to 'Sign in with your Apple ID' --> https://support.apple.com/HT201762 "After you log in, you can use the App Store, iCloud, iMessage, Apple Music, Apple TV+, and more."


About the message you see, the resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you don't plan on needing to use it. The document 'If you can't remove your last payment method or use no payment method with your Apple ID' mentions "if you're using an existing Apple ID with the App Store for the first time, you must provide payment information," in this link: https://support.apple.com/HT203905


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.

Alternatively this document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.

https://getsupport.apple.com/?caller=cups&PGF=PGF63005


*Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631:



1 reply
Question marked as Best reply

Jul 26, 2021 12:08 PM in response to Login_itunesStore

Apple has rearranged the menus recently.


Click on this link to find out how to 'Sign in with your Apple ID' --> https://support.apple.com/HT201762 "After you log in, you can use the App Store, iCloud, iMessage, Apple Music, Apple TV+, and more."


About the message you see, the resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you don't plan on needing to use it. The document 'If you can't remove your last payment method or use no payment method with your Apple ID' mentions "if you're using an existing Apple ID with the App Store for the first time, you must provide payment information," in this link: https://support.apple.com/HT203905


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.

Alternatively this document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.

https://getsupport.apple.com/?caller=cups&PGF=PGF63005


*Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631:



Not able to sign in itunes Tore

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