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Menu Button stops working


We just got an Apple TV 4. Sometimes the "menu" button just stops working and leaves me stuck in whatever app I'm in. I can continue to navigate deeper into the app, but I can't go back. When I press "menu" or "home" the light on the TV box blinks, but nothing happens on the screen.



The only remedy I have found is to unplug the unit and "force" a restart. After doing this, my unit works perfectly. I don't know if this means my unit is beginning to fail, or is simply an annoying issue that comes up periodically. Thank you for your suggestions.

Apple TV 4K

Posted on Jul 26, 2021 4:31 AM

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Posted on Jul 26, 2021 6:31 AM

My new Apple TV 4K lets me use the back button to retreat out of applications to the application grid. You may have to click it several times to walk back out of the application. Also, review the content, including the Apple TV 4K user guide here.


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Menu Button stops working

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