Cancelling an app
I want to cancel an app I downloaded from the App Store and supported by Apple. It shows up in my purchases but not in my subscriptions so I can't cancel yet. If I don't cancel before the 7 day free trial I will be charged. Help!
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Hello:) Give these steps a try and you can search within this forum for more great help as well:
First, restart your iPhone and check again. Sometimes a simple restart can resolve an issue like this. Also, make sure you’re scrolling down on the Account Settings page.
Next, make sure you’re on the latest iOS version. Go to Settings > General > Software Update on your iPhone and if you see an update available, create a backup of your iPhone and get the update:
Update your iPhone, iPad, or iPod touch
If you still don’t see a subscriptions option, go to Settings > your name > iTunes & App Stores, tap on your Apple ID and sign out. Restart your iPhone once more and sign back in with the Apple ID you have or had an active subscription with and check again.
Reach out to Apple Support if you continue to have the issue after that:
~Katana-San~