email that says my credit card on file has issues
I got an email from Apple saying there is a problem with my payment method.
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I got an email from Apple saying there is a problem with my payment method.
I wouldn't click on a link in an email. Too much phishing looking very like an email from Apple. Check directly with this method:
This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266
Issues will have red lettering.
FYI:
Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679 - lacking in specifics, the next link is better:
Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759
Still, the safest method is just to use contact methods on Apple's web site rather than hoping you aren't up against some expert scam.
I wouldn't click on a link in an email. Too much phishing looking very like an email from Apple. Check directly with this method:
This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266
Issues will have red lettering.
FYI:
Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679 - lacking in specifics, the next link is better:
Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759
Still, the safest method is just to use contact methods on Apple's web site rather than hoping you aren't up against some expert scam.
email that says my credit card on file has issues