Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to restore an iPhone when touchscreen doesn't work and can't unlock the home screen?

How to restore an iPhone when touchscreen doesn't work and can't unlock the home screen?

iPhone XS Max, iOS 14

Posted on Jul 26, 2021 4:07 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 26, 2021 4:12 PM

If the touchscreen does not work you will need to get that fixed before you can do anything else.

2 replies

How to restore an iPhone when touchscreen doesn't work and can't unlock the home screen?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.