Apple Intelligence is now available on iPhone, iPad, and Mac!

⏺ Join the discussion

⏺ Press release 

⏺ Learn more

⏺ Watch the video

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: elimarys
elimarys Author
User level: Level 1
4 points

How to restore an iPhone when touchscreen doesn't work and can't unlock the home screen?

How to restore an iPhone when touchscreen doesn't work and can't unlock the home screen?

iPhone XS Max, iOS 14

Posted on Jul 26, 2021 4:07 PM

Reply
Question marked as Top-ranking reply
User profile for user: ChrisJ4203
ChrisJ4203
User level: Level 10
230,636 points

Posted on Jul 26, 2021 4:12 PM

If the touchscreen does not work you will need to get that fixed before you can do anything else.

View in context

Similar questions

2 replies

How to restore an iPhone when touchscreen doesn't work and can't unlock the home screen?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up