Charged too much for updated subscription?

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Level 1

4 points

Charged too much for updated subscription?

I just upgraded from an individual Apple Music subscription to the family plan. It says only $5 more a month. I've already been charged for my individual plan this month, and when I upgraded it charged me $9. Why is that?

iPhone X, iOS 13

Posted on Jul 26, 2021 7:15 PM

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Answer 1

Top-ranking reply

Niel

Level 10

731,831 points

Jul 26, 2021 7:25 PM in response to MissKatieMae

Click here and ask the iTunes Store staff.

(202300)

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Answer 2

Jul 26, 2021 7:48 PM in response to MissKatieMae

Because it charges you the complete cost of the family plan which is $14.99. It does not just charge the difference between the individual plan and the Family plan.

Your individual plan will automatically be cancelled, and a prorated refund issued to your account.

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Charged too much for updated subscription?

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