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ipad is disable, I can't restore my device

Please advise me.

I can't to restore my ipad

i am connect with itune and follow the instructions but restore not complete.


Thank you,

GT

iPad Air, iPadOS 14

Posted on Jul 26, 2021 10:28 PM

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Question marked as Best reply

Posted on Jul 27, 2021 12:51 AM

Read these instructions (specifically what you must do while connecting your iPad to the computer):

Keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud), pay attention to the specific gestures that you need to perform while connecting your iPad to a computer (Windows 10 PC running the latest iTunes version) or Mac (which can run iTunes or Finder, depending on the macOS installed on it), and follow these instructions to re-gain access to your device:--> If you forgot the passcode on your iPad, or your iPad is disabled


If you still can't connect your device to your computer, see also this support article:--> If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

Regards

Giulio

1 reply
Question marked as Best reply

Jul 27, 2021 12:51 AM in response to Lertteg

Read these instructions (specifically what you must do while connecting your iPad to the computer):

Keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud), pay attention to the specific gestures that you need to perform while connecting your iPad to a computer (Windows 10 PC running the latest iTunes version) or Mac (which can run iTunes or Finder, depending on the macOS installed on it), and follow these instructions to re-gain access to your device:--> If you forgot the passcode on your iPad, or your iPad is disabled


If you still can't connect your device to your computer, see also this support article:--> If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

Regards

Giulio

ipad is disable, I can't restore my device

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