Dear everyone! From last one month i can see a white spot on my iPad pro 12.9 inch 2nd Gen. and day by day its growing up and my screen look so bad its really bad feeling for me even its not fallen from my hand also i did not put any pressure on it only use this for my illustration and editing, i need suggestion from you what can i do now plz help me i drop a photo of my ipad screen...
iPad Pro 12.9-inch, 2nd Gen, Wi-Fi, Cell
If you've had the same problem with multiple iPads, it is likely an environmental issue. You should inspect the locations where the device is stored or transported. As someone who manages a large Apple fleet, what I see is consistent with excessive pressure (likely from a case or bag) over an extended period of time, or repeatedly for short periods.
Hi apufrom102,
Thank you for taking the time to post your question to Apple Support Communities. We understand that you're seeing damage to the display of your iPad, and you're looking for options to have this resolved. We're happy to help get you pointed in the right direction.
For additional support with the issue you're experiencing, we'd recommend contact Apple Support to explore options to have the iPad inspected. Get Support
Take care!
If you purchased it in 2017, it is now out of warranty. Unfortunately, when you are outside of warranty with a screen issue, your option is to get an unauthorized repair (highly discouraged), or purchase a new device. Also, if you purchased it from the US, it must be serviced in the US.
apufrom102,
Thanks for reaching back out to us. Contacting Apple Support in your region would be the best path forward to exploring available options for your iPad.
Regards.
Since there is not Apple or Apple authorized iPad seller in Bangladesh,
contact the vendor/Apple store for wherever you
purchased the iPad. Be advised any warranty work may
require you to return the iPad physically to the country
where it was originally purchased - you would be responsible
for doing this personally or sending it to a friend/relative/co-worker
in that location so they could ship to Apple/take to Apple
store. Apple does not accept international shipments for
repair nor will it ship internationally after repair/replacement.
yea i have to do that but My question was why its got white spot? why? why:? why?
My 1st generation 12.9 inch ipad also have same problem but luckily i was able to sold that ipad.
Why every time this is happening with me? Now i am afraid about Buying ipad again, should i left apple products for forever?
but i am from bangladesh here is no apple authorize store so what can i do now?
sir i am trying to tell you that there is no apple Authorized store in Bangladesh
i have bought it from usa and start using it from 2017 i did not carry it through case or bag
Thanks man
can you know what will be the price of repairing my ipad from apple store?
ipad screen got white spot
