Macbook Pro 2017 keeps crashing

prasad070 wrote:

panic(cpu 0 caller 0xffffff80082ce860): nvme: "Fatal error occurred. ID=0xffffffff ARG1=0xffffffff ARG2=0xffffffff ARG3=0xffffffff EDD0=0xffffffff EDD1=0xffffffff EDD2=0xffffffff EDD3=0xffffffff EDD4=0xffffffff EDD5=0xffffffff EDD6=0xffffffff EDD7=0xffffffff NANDV=0x2, DRAMV=0x1, SSDC=128GB. FW Revision=16.14.01\n"@/System/Volumes/Data/SWE/macOS/BuildRoots/e90674e518/Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONVMeFamily-557.120.1/Common/IONVMeController.cpp:5499

Backtrace (CPU 0), Frame : Return Address

0xffffffb0d5eab960 : 0xffffff8005a8e0dd 

<Crash Log.log>

See if you qualify:

https://support.apple.com/13-inch-macbook-pro-solid-state-drive-service

prasad070 wrote:

Thank you leroydouglas for quick reply, looks like my model is not eligible though it is 2017.

Can you run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code.

Use Apple Diagnostics to test your Mac

https://support.apple.com/en-us/HT202731