Hello i am trying to download procreate on a new iPad. I put in the credit card information and the Apple ID but it still says your purchase could not be completed. What could i do to get the app to download I’ve tried several times.
Hey there Cutiekittens,
Thanks for reaching out to Apple Support Communities. We understand you’re having issues downloading Procreate on your iPad. We’ll be happy to help.
Updating your credit card information was a good step to take. Go through the steps from the following link for ways to resolve this issue:
If you can’t download or update apps on your iPhone or iPad
Take care.
Procreate on appstore
