When I scan a document using my files app on the iPhone, where does it go?
I scanned a sensitive document and now I can't find it, I feel silly but need help!
iPhone 12 Pro, iOS 14
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User profile for user:
JovonaP.
User level:
Community Specialist
Hi willweaverwords,
Thanks for using Apple Support Communities. It's our understanding that you're unable to locate a scanned document on your iPhone. We're happy to help.
Is it possible that you scanned the document using Notes instead of Files? In this case the scanned document will be found in the Notes app. Take a look at the following resource for more information: How to scan documents on your iPhone, iPad, or iPod touch
Have a great day!