You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch does not unlock iPhone

iOS 14.7.1 does not resolve this problem for me. I use an iPone 12 Pro Max with 14.7.1 and an Apple Watch 6 with WatchOS 7.6

Posted on Jul 27, 2021 11:03 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 29, 2021 3:42 PM

Turn off "Unlock with Apple Watch" under iPhone settings -> Face ID & Passcode (for touch ID, it may be slightly different title).


If you want both, you may be able to do the following dance (assuming you have Face ID; not sure if this will work for Finger Print Reader iPhones)

iPhone screen blank (screen off)

Raise Apple Watch until the numeric passcode unlock screen appears.

Then immediately wake the iPhone and unlock it.


If you wake the iPhone too early, it will not work.

If you wait too long to wake and unlock the iPhone, it will not work.

2 replies
Question marked as Top-ranking reply

Jul 29, 2021 3:42 PM in response to EvD

Turn off "Unlock with Apple Watch" under iPhone settings -> Face ID & Passcode (for touch ID, it may be slightly different title).


If you want both, you may be able to do the following dance (assuming you have Face ID; not sure if this will work for Finger Print Reader iPhones)

iPhone screen blank (screen off)

Raise Apple Watch until the numeric passcode unlock screen appears.

Then immediately wake the iPhone and unlock it.


If you wake the iPhone too early, it will not work.

If you wait too long to wake and unlock the iPhone, it will not work.

Apple Watch does not unlock iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.