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All of a sudden my iPad mini 4 won’t charge. I started using a USB-C wall adapter a couple of months ago for faster charging and worked fine until tonight. Tried using the regular USB adapter and that doesn’t work either. Forced restart is the same - won’t charge. Help!
[Re-Titled by Moderator]
Follow all the troubleshooting steps provided in this support article:--> If your iPad won't charge - Apple Support
If the issue persists, it might be a hardware (battery? charging port?) problem.
Make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector
After checking it out, they'll give you all the available options.
Regards
Giuloio
Follow all the troubleshooting steps provided in this support article:--> If your iPad won't charge - Apple Support
If the issue persists, it might be a hardware (battery? charging port?) problem.
Make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector
After checking it out, they'll give you all the available options.
Regards
Giuloio
VtGuy wrote:
Thank you! I set up a call with Apple support. My guess is the battery is shot. Not sure if the mini 4 was designed to use a USB-C adapter which charges faster than a regular USB adapter.
The iPad mini4 does not support USB PD (Power Delivery) Fast Charging - but is fully compatible with USB-C Power Adapters when used with a USB-C to Lightning cable.
The maximum charging rate of the iPad mini4 is 12W (2.4A @5V). The iPad will only draw its maximum charging current - and will automatically regulate charging of the iPad battery. A higher wattage Power Adapter will do no harm.
These support pages should help with troubleshooting charging issues:
Charge and monitor the iPad battery - Apple Support
If your iPad won't charge – Apple Support
Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. If you are unable to identify the source of the problem, you would be well advised to take your iPad, Power Adapter and cables along to the Genius Bar at your local Apple Store - where the technicians will be able to test and assess your kit.
Genius Bar Reservation and Apple Support Options - Apple
You are welcome.
The charger doesn’t “push” power; it only supplies the power “drawn” by the device.
Regards
Giulio
Thank you! I set up a call with Apple support. My guess is the battery is shot. Not sure if the mini 4 was designed to use a USB-C adapter which charges faster than a regular USB adapter.
Thanks for your help. Funny, it started charging again after I forced restarted it for the second time. Not sure what's going on. Good to know that the USB-C and lightening cable won't do any harm.
iPad mini 4 won’t charge.
