Not able to activate my iPhone as it required an activation lock

Hello,

I am using iPhone x bypass second hand having IMEI: , CN: C39***CLH.

and I have updated its software to IOS 14.7.1. now when I am not able to active my phone as it required an activation lock vi apple Id used while set up which is D.........@gmail.com and I am not able to find this Id though i am entering my own ID. the mentioned apple id Used for it's set up also linked with find mobile and i am not able to contact the owner, therefore, please solve the issue for me kindly!


Thanks


[Personal Information Edited by Moderator]


Posted on Jul 28, 2021 1:34 AM

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Posted on Jul 28, 2021 7:36 AM

Ah, the drawbacks of purchasing a secondhand phone that has not been properly removed from a previous user's account. :-(


'Activation Lock for iPhone, iPad, and iPod touch' is a security feature that's designed to prevent anyone else from using an iPhone, iPad, or iPod touch, if it's ever lost or stolen. To learn more click here --> http://support.apple.com/HT201365


For an individual to remove an activation lock absolutely requires the information for the account that applied the lock. Click on this link to learn 'How to remove Activation Lock' --> https://support.apple.com/HT201441


If you do not know the required information and you are not the original owner, get the owner of the account to remove the lock or return the device for a refund or recycle it. The device is otherwise useless to you. If the owner is unknown and has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.

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Question marked as Top-ranking reply

Jul 28, 2021 7:36 AM in response to ehsanullah146

Ah, the drawbacks of purchasing a secondhand phone that has not been properly removed from a previous user's account. :-(


'Activation Lock for iPhone, iPad, and iPod touch' is a security feature that's designed to prevent anyone else from using an iPhone, iPad, or iPod touch, if it's ever lost or stolen. To learn more click here --> http://support.apple.com/HT201365


For an individual to remove an activation lock absolutely requires the information for the account that applied the lock. Click on this link to learn 'How to remove Activation Lock' --> https://support.apple.com/HT201441


If you do not know the required information and you are not the original owner, get the owner of the account to remove the lock or return the device for a refund or recycle it. The device is otherwise useless to you. If the owner is unknown and has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.

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Not able to activate my iPhone as it required an activation lock

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