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my FaceTime isn’t working , it just says “connecting” then it gets Shut down

iPhone XR, iOS 14

Posted on Jul 28, 2021 8:39 AM

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1 reply

Jul 29, 2021 8:25 AM in response to tuvasjostrom

Hi tuvasjostrom,


Thanks for visiting and posting your question in the Apple Support Communities. 


Let’s see what we can do to help get FaceTime back to working as it should be. You didn’t mention any steps you’ve tried, so just skip over any below that would be a repeat for you. 


Have you followed the steps found in If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open?


After trying all those steps, if FaceTime still closes you will want to reach out to Apple Support. They can be reached at Get Support.


Reach back out anytime you have questions.



Have a great day!

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