Apple Watch counts steps backwards

I regularly check my steps on my watch while walking. Every once in a while, it counts steps backwards. For example, I will have 4800 steps and then it updates to 4500 steps. A few moments later, next time I check, it drops to 4200. This then syncs to my phone. It has done this off and on for months. Very annoying as I track my steps daily. Any ideas on how to fix this?

iPad, iOS 10

Posted on Jul 28, 2021 3:21 PM

Similar questions

Apple Watch steps All of a sudden my watch is showing that I have over 292 million steps on my watch face. It does track daily correctly but won’t display correctly. Just happened out of nowhere. How do I fix that?
682 1
Apple Watch counting inaccurate steps Hi. My apple watch series 7 is counting steps even while I’m sleeping, or shake my arm a lil bit, while im sitting on the couch. This is really problematic and hinders my movement goal as this gives wrong data. pls tell me what can I do to minimise this issue of wrong steps tracking thing. Thanks.
9555 2
Apple Watch step counter not tracking steps continuously I bought an Apple Watch SE recently and it is not tracking the steps continuously. I take 5 steps and check the reading, and there is no change in step counter. Sometimes even if I take 10 - 15 steps, it does not update the step counter. It is like it is frozen for a while and then it starts updating for the new steps, ignoring the previous steps taken. Has anyone faced this issue? Is this something wrong with the product or are the apple watch step counter like this by default?
495 1

1 reply

Jul 28, 2021 4:59 PM in response to Apple-lover1111

Unpair and re-pair and setup as new.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Watch counts steps backwards

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up