Plese help me reset my mac book pro to factory settings

elykus Said:

"Plese help me reset my mac book pro to factory settings: Please help me i am frustrated. I am tryin to reset my macbook pro to factory settings & it is just not working. I have logged out of my apple ID and Imessage. When i press the command key and the R key after i turn the mac back on, nothing happens. The computer just reboots. I have tried everything but the command R is just not working. What do I DO???????"

-------

Some Thoughts:

A. Try Using an External Keyboard:

See what happens when you press the keys on the external keyboard. If there is no USB-A port, you may need one of these adapters: USB-C to USB Adapter - Apple

B. Reset the SMC and NVRAM:

Sometimes changes are made to the system and then settings (i.e. for keyboard) become manipulated, technically.  So, reset both on your Mac. It might take up to three resets.

C. USB Bootable Installer:

Try creating a USB Bootable Installer, and then using to install the macOS. Go Here: How to create a bootable installer for macOS - Apple Support

D. Try Safe Mode:

Also, boot in Safe Mode (hold down the shift key, while booting up). Then, try this once more. While in Safe Mode, login items do not open at login, and certain preferences are set aside.