Phone doesn’t ring when a call is coming thru

Double check the steps below-

1. Check to see that the Silent switch is not set to ON. Silent switch is located on the Top Left Side of your iPhone.
2. Open Settings ➔ Sounds & Haptics ➔ Ringer and Alerts : Make sure this is not set to OFF or too Low. Set Change with Buttons to OFF. Below that Make sure that there is a Ringtone selected.
3. Check to see that Do Not Disturb is set to OFF. Open Settings ➔ Do Not Disturb : Set this to OFF
4. Check to see that Silence Unknown Callers is set to OFF. Open Settings ➔ Phone ➔ Silence Unknown Callers : Set this to OFF
5. Make sure that a ringer sound is assigned. Open Settings ➔ Sounds & Haptics ➔ Ringtone : Ensure that a Ringtone is assigned here.
6. If all of the above is OK on your iPhone then Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

• • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

Axel F.

Calls are going straight to voicemail

It worked, thank you.

You are welcome.

Axel F.

I have been having the same problem. I have tried shutting off my phone and restarting it, then it will work for a while but soon it stops receiving ANY calls. They go to voicemail and do not even show as incoming calls on my phone.

When I try to follow the steps Vol Up Vol Down then hold the left side button until the apple shows, the apple NEVER shows it will finally just quickly black out and ask for my passcode. When I enter my passcode the phone is open again. This is an Iphone SE 2020

I have been having the same problem. I have tried shutting off my phone and restarting it, then it will work for a while but soon it stops receiving ANY calls. They go to voicemail and do not even show as incoming calls on my phone.

When I try to follow the steps Vol Up Vol Down then hold the left side button until the apple shows, the apple NEVER shows it will finally just quickly black out and ask for my passcode. When I enter my passcode the phone is open again. This is an Iphone SE 2020

I've also checked all of the trouble shooting suggestions and everything is good on my phone. Still no calls coming in. All going to voicemail. I know it is not my carrier because I had the same issue with Verizon, and still now with Xfinity Mobile.

My phone will not pick up calls

This did not work for me. I keep missing calls because my phone will not vibrate or notify my Apple Watch.