Complain
I didn’t subscribe for Apple Music and they’re deducting my money from my account
pls what’s going on?
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User profile for user:
Nicholas_B2
User level:
Community Specialist
Hi ololade162,
Thanks for reaching out using Apple Support Communities. Here to help.
We understand you are inquiring regarding an unexpected transaction or a bill you do not recognize.
Have you been able to check your purchase history to confirm what this charge was for? We would suggest taking a look at this article which covers how to identify purchases and manage subscriptions.
If you see 'apple.com/bill' on your billing statement
Report a Problem allows you to report if a purchase was made unintentionally in order for a refund to be requested. This process is outlined further in the link below.
Request a refund for apps or content that you bought from Apple
Hope this helps! If we can clarify anything further, please let us know. Take care for now.